When you run a
courier company, then your business must be finely tuned for smooth delivery.
Today, a large number of courier industries plan to use courier
software for increased profits, productivity and customer satisfaction.
Operational
planning in the courier industry can be carried out in many ways, but the
distribution function should be accomplished in less time. By using the
courier, dispatch
software, all human errors and activities can be avoided. There are several
functions in courier technology that can make delivery of the parcel fast and
easy.
When a courier driver made a mistake, the company and the
customer will have to pay, it means that delivery goes to the wrong recipient
or that the courier driver may delay pick-up time. These can deceit and
annoyance for a valuable consumer to work longer. Courier software drastically reduces
these errors made by courier drivers and also avoids the operation to rectify
them.
Smartphone’s can be more quick and easy to deliver, helping
find a location for a customer through the use of an integrated GPS system. The
user can also ask to pick up the app by tapping the menu instead of calling it.
The delivery driver must receive the package and deliver it at the customer's
location to the requested recipient.
The technology is important for the courier industry to place
orders and ship jobs online. You can also assign your driver immediate delivery
tasks when an order is placed and also help to communicate with your valuable
customers.
Today, the philosophy of on-demand delivery causes companies to adopt different strategies in their operations. After all,
everyone wants to work more effectively, cleverly and efficiently in the
technological world.
How Courier Management
Software Makes Logistics Simpler
The
logistics and courier sector is strongly dependent on digitations, focused on
the correct technology, in order to maximize customer satisfaction. Logistics
and courier managers use the latest technology for courier and logistics
Management software to improve supply chain management, increase visibility
and consistency in operating conditions and decrease shipment delivery times.
The technology also provides daily delivery alerts, ensures optimization of the
path and guarantees economic customer quality throughout the entire logistics
and the supply chain management process.
This is why a large number of companies choose to overhaul
their daily operations, increasing their workflows by extra steps, to give
customers better results.
This creates a strong real-time relationship between
customers, suppliers and companies, making fast deliveries easier, better
management and enhanced customer satisfaction.
Nevertheless, you
can be assured of significant increases in speed and efficiency with track
optimization, real-time notifications, access to analytics and information, and
live to monitor of delivery and import tablets with only a few clicks.
Major Features to look
for Cloud-based Courier Management Software
- Online web tracking support for customers
- Booking entry manually and also upload by excel merging
- Barcode scan and bulk upload all data.
- Manifesting, bagging and forwarding to co-loader
- Booking entry on basis of co-loader CD and booking weight (According to booking flight)
- Co-loader contract master based on flights
- Co-loader console booking report
- Console Manifest Generation of all sectors
- Incoming load verification on the basis of the number of Bags received and flights operated by co-loader
- Consignments verification on the basis of bag numbers
- Received loads update as Received in HUB of Particular branch
- Update the Delivery status in excel and upload to the website by excel merging
- Cash & To Pay collection report on the basis of branch
- Generate bills on the basis of Customer in origin, a bill to receiving customer in the destination if to Pay not collected or else bill as a transshipment
- Profit computation report on basis of Co-loader & Customer
- Costing Report based on Customer and Co-loader
- Mailing or SMS Delivery Status automatically when goods are delivered
- Option to create a customized bill if special charges are applicable
- Credit control and showing bills collection report on basis of aging
The top 5 benefits
of using software for delivery management range from increasing efficiency in
the delivery process to being able to find the optimal route for your future
delivery.
1. Go paperless
Fully digital means that many logistics companies and drivers
are still technologically resistant and the times change quickly and those who
want to work more efficiently have to integrate new technologies into their way
of working.
The benefits? Your daily operations no longer have to be
manual, because performance is completely counterproductive to the way you want
to perform on the new e-commerce market to incorporate delivery management the software in your operations. Provide greater transparency in your team's
day-to-day distribution processes, electronic inventory evidence and online
signing, as well as total daily work power.
2.
Route optimization
Inefficient routes are usually the cause of poorly controlled
time so that consumers can prevent delays. You are able to create a truly
advanced end-to-end delivery platform, reduction of fulfillment cost while
providing top-notch experience with exact algorithms to ensure that drivers
complete most shipments in less time.
You can optimize the roads for your drivers and construct a
secure, intelligent delivery route by calculating driver availability, location
and delivery conditions.
3. Real-time visibility
About ten years ago, it
was a prospect for the future to be able to track and trace products in real-time. However, today companies and consumers, with the help of modern
technology, have unprecedented visibility of their order in real-time.
This means businesses that
respond to consumer needs not only through quick delivery but also the satisfaction
of customers during their journeys. More companies choose to build an
infrastructure to help streamline operations in order to succeed in this
competitive industry. Companies can better stop and address inefficient
processes on the go by getting access to real-time information.
4.
Customer communication
The customer's continuous maintenance with notifications
throughout the delivery process ensures that both parties have professional
and satisfactory experience. In addition, alerts made available in transit and
when their order is being shipped ensure that the customer has a seamless delivery of the process at the time and place of delivery.
5. Access to analytics
The company will have insight into the operational
flow of distribution by having direct access to data collected from the orders
and drivers. Not only can you control your entire fleet smoothly, but you can
also test driver efficiency by keeping track of your details, so you know how
to manage them better in the future. This is an important feature as you can
obtain customer information and tailor your products to their needs.
Conclusion
All the features of the courier
management software solution have made it one of the most promising ideas
of modern developments. When it comes to all these mentioned benefits and
Services SIPL has a lot to offer and promise. Contact us today for
Free Demo.
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