We've officially broken new ground in terms of delivery penetration. Retailers dealing with high customer demand are finding it difficult to manage order fulfillment with carriers who are at capacity. In turn, logistics and transportation providers are seeing an increase in demand for B2C delivery and next-day delivery, and are looking for ways to better manage these new operations – particularly shipping costs and speed. This has increased the need for logistics companies to focus on logistics software to ensure that their supply chain management is as effective as possible. To improve their services, some logistics and transportation companies turn to ready-made, off-the-shelf logistics solutions or customizable logistics management software. Others consider developing the necessary technology in-house. But, which approach is preferable? The dilemma of building vs. buying is not new, and it applies to almost every aspect of business operations. We understand the significance...