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Logistics Management Software: Choosing the Right Technology for Your Operations

We've officially broken new ground in terms of delivery penetration. Retailers dealing with high customer demand are finding it difficult to manage order fulfillment with carriers who are at capacity. In turn, logistics and transportation providers are seeing an increase in demand for B2C delivery and next-day delivery, and are looking for ways to better manage these new operations – particularly shipping costs and speed. This has increased the need for logistics companies to focus on logistics software to ensure that their supply chain management is as effective as possible.

To improve their services, some logistics and transportation companies turn to ready-made, off-the-shelf logistics solutions or customizable logistics management software. Others consider developing the necessary technology in-house. But, which approach is preferable?



The dilemma of building vs. buying is not new, and it applies to almost every aspect of business operations. We understand the significance and ramifications of such a significant strategic decision. After all, delivery software has an impact on many aspects of the business, including management, dispatch, drivers, partners, shippers, and end customers. Companies, like any other business decision, must weigh the benefits and drawbacks of both options.

In this post, we discuss the key factors that businesses must take into consideration when deciding whether to build or purchase logistics software.

Why Is Logistics Software Essential?

Previously, third-party logistics providers concentrated on multiple stages of the supply chain, such as the first, middle, and last mile. This included transportation management, inventory management, warehouse management, operations management, and fleet management. While these services are still available, logistics companies are increasingly focusing on last mile delivery as a result of market demands.

In fact, many of these systems' key features are already widely used in the logistics industry. According to a recent survey of logistics providers, 58% are already using automated dispatching and routing, and 42% plan to buy. The same levels of adoption apply to order batching and other logistics-related tactics. The benefit of logistics software solutions is that as technology advances and changes, so does the software to meet the needs of the company. As more logistics companies incorporate last mile services into their sales and business strategies, the demand for innovative solutions grows.

What Is Logistics Management Software?

To understand the considerations involved in this type of solution, it is necessary to first define logistics and what is involved in logistics processes.

Logistics is the transportation of goods from a point of origin to an end location usually a consumer or business with numerous stops in between. Logistics management is concerned with the coordination of goods delivery and the management of the supply chain from the first mile to the last. Inventory management, fleet management, and coordinating inbound and outbound logistics processes across the supply chain are all part of this.

To ensure accurate and efficient transportation operations, this process necessitates high levels of coordination and communication among multiple players. Logistics management may also include customer relationship management, which focuses on providing the best possible service to customers regardless of the shipping method used.

What Are The Key Features Of Logistics Software?

It is critical to identify the features that are most important to your operational requirements when looking for logistics management software. This will assist you in selecting the best logistics software for your specific business requirements.

Key Features in Logistics Software:...read more

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