Courier businesses
have been redefined with courier software
solutions since the technology has developed. Though these solutions have made
deliveries easier, yet the unforeseen issues prevail. Described below are some
adverse unpredictable situations and ways to overcome the same using courier
tracking and management solutions.
Situation- Unavailability of a majority of
the courier agents
One of the
nightmares that courier business owners face is the unavailability of the
majority of the courier boys. Unforeseen situations such as sudden weather
adversities such as cyclones, rain, major road or train accidents, fire breakout
or personal emergencies might trigger such situations. However, in any
situation that leads to unavailability the courier agents, courier of food,
courier, e-commerce goods need to go on, undisrupted.
Solution- Backup fleet
This issue can be
smoothed with a backup fleet of courier agents, who would get a bonus payment
when called up in emergency situations. With efficient courier management software,
these agents can be assigned tasks easily and tracked until courier. Thus, the courier
operations remain undisrupted and customer satisfaction can be ensured as well.
Situation- Lack of information about an
event
Buying trends and
customer buying behavior often changes with events such as a sale or discount
seasons, sports events, festivals and so on. For example, e-commerce buying and
hence courier experiences a peak during seasons of sale. During festivals,
restaurant food ordering and courier are much more than other seasons. Hence,
with lack of prediction of increased deliveries and lack of enough courier
agents might lead to failed or missed deliveries.
Solution- Be well informed and be prepared
It is important
that courier business owners have sufficient information and prepare themselves
with increased courier needs. Courier management and tracking software can
be a savior in such situations. These effective solutions offer route optimization
and GPS tracking that helps the courier agents deliver the shipments
faster, thus consuming lesser time than usual. Thus, with effective courier
trackers, faster courier, no failed deliveries, and missed deliveries can be
avoided. Hence, even with an increased number of deliveries to be done in a
short span of time, efficiency and seamless operations prevail.
Situation- List out your challenges
It is said to keep your friends close and enemies
closer! Similarly, know your challenges better than
you know your advantages. It is important to list your challenges
beforehand.
Some of the challenges include:
- Unreliable drivers
- Lack of tracking
- Customers remain clueless about the driver’s location
- Unwanted delay in courier
- Unable to locate customers’ courier location
Solution- Cloud-based Courier Software
Efficient
cloud-based Courier software can easily handle the list of challenges mentioned
above. It is possible to track drivers and courier agents with the live location.
Customers are notified via SMS of the estimated time of the courier. Therefore,
they are no longer uncertain about their consignments coming. Courier locations
can be easily identified with route optimization and GPS tracking. Deliveries
can be made at the same location with smart routing at once. The worst day in
your courier company can be turned into the most successful one with courier
monitoring and courier management solutions.
Sagar informatics
offers you the best cloud-based courier tracking and management software that
ensures a seamless courier and upgrades your courier business to the next level.
It helps you to track all your courier boys, their location, along with helping
customers to track down the position of the courier agents and communicate with
them constantly, until successful courier. Let's talk with Sagar
informatics to get a solution for your worst Courier business. Request for
Free Demo.
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