The
main reason behind shipping services is shopping. However, convenience turns
into annoyance and financial losses when the much-needed shipments failed to
arrive on time. Some shipping delays are justifiable, but many of them could be
attributed to inefficiency. At this age, having courier management software is beneficial in reducing your delays for the
following reasons.
Data Entry Corrections: Thanks to the software, it’s easier to spot
mistakes regarding delivery information. You can contact your customers right
away to rectify those errors before your drivers set off and take the packages
to the wrong address.
The
software also helps in streamlining delivery plans. It’s easier to consolidate
shipments that are meant for customers in one area.
Real-Time Updates: The software usually comes with GPS tracking,
meaning you can check your shipment location in real-time. Aside from your
goods, you can also find out where your drivers are. By knowing their location,
you can easily tell whether or not they are following the planned route. You
can ensure that they are not resting elsewhere as well.
With
this feature, your customers can also feel at ease when they know where their
shipment is. Instead of calling you several times, they can simply refer to
your website or app for an update.
Once
the shipment is delivered, you can immediately get a notification as well. You
don’t have to stress over it while working on other orders. Additionally, you
can receive the notifications wherever you may be.
Route Planning: Route planning needs more than just knowing
the roads leading to your customers’ homes. It requires taking into
consideration holidays, road maintenance, accidents and other factors that make
some routes a less practical option when speedy delivery is the goal. The
software helps you plan routes more quickly compared to doing it manually…read
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