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Why Is It Necessary for Businesses to Adapt to Delivery Management Software Post COVID

Delivery management software has been widely adopted by industries involved in shipping goods and raw materials to end-users around the world. The adoption of delivery software in recent years has:

  • Doubled customer satisfaction
  • Improved asset utilization
  • Brought down the overhead expenses

Not only that, but it has admirably automated the entire delivery process, from order assignment to order fulfillment.


With the help of artificial intelligence (used in the software), businesses can monitor their freight and drivers’ real-time movement.

As a result, giving the required freedom to delivery managers in making immediate decisions to ensure a minimum loss.

Especially in the context of COVID-19, where paper-based delivery management is common and delays and human errors are common.

However, the road ahead is not easy for delivery managers in the aftermath of the pandemic. They may face some serious problems once normal working conditions resume. Having said that, here are some major issues:

Problems That Delivery Manager Might Face After COVID 19

(a) Prolonged Delivery Time: If a time-saving route is not taken or if the drivers stop too frequently, the delivery time may be extended. Another reason, post-COVID 19, there may be multiple border safety checks. All of this contributes to a longer delivery time…read more

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