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What Is Delivery Management Software? And What Makes It Different?

What is Delivery Management Software?

Delivery management software (DMS) is a digital logistics tool used for delivery planning, management, optimization, and execution. It is also a central communication system which allows everyone participating in a delivery cycle to connect via a single platform.

But what's the practical use?

For every stage of the delivery life cycle, this type of software has many capabilities. Previously, it includes separate features such as route optimisation, customer support, reverse logistics or ePOD.

Although Delivery Management Software shares a lot of resemblances with fleet management software or transport management systems, it's unique.

Unlike these solutions, the approach to delivery is far more holistic and intuitive. And equally well suited, especially when talking about your private fleet, for outperforming them at both the first and last delivery mile.

What is a Transportation Management System? And how is it different?

Another similarly specialised solution for the planning, management, and execution of transport/shipments is a transportation management system (TMS).

But for Delivery Management Software you should not mistake it.



In contrast to delivery management, a transport management system usually focuses on your own fleet, and more on external fleets, lane rates and customs processes, and so forth.

Speaking of TMS in general, when it comes to private fleets, they are usually less 'dedicated.' The focal point here is to plan, route and optimise cargo drop-offs before the last mile.

These solutions are often connected to other systems (e.g. warehouse management systems), like the Delivery Management Software, but the problem is that many legacy solutions do not have usable APIs when it comes to integration with more modern systems.

Benefits of Delivery Management Software

Let’s be honest, let's not stick to all modern ideas. But if there were no innovation in the world, people would probably still wander about goods and services…read more

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