There are many reasons for delivery delays, some of which can be corrected by proper shipping and handling practices. In this blog, post we will discuss some of the most common reasons for shipment delays, along with suggestions for avoiding them in your business.
We adore everything about online shopping,
including how convenient it is and how many possibilities there are.
Most people find themselves riveted to the
window or waiting by the door for a "fast & quick delivery" after
eagerly placing a purchase online.
However, logistical delays are unfortunately
frequent and occasionally even unavoidable.
Causes of shipping delays?
According to a survey (Source), up to 69
percent of customers are far less inclined to make future purchases from a
business if their order does not come within two days of the estimated time of
arrival.
In view of this, companies must understand
what causes shipment delays in order to minimize them and provide a positive
experience to their customers. And how can you overcome these problems through
new technology like Courier Software?
Online shoppers will be forced to go to the competitor's
site if you can't handle last-mile delivery, which has an impact on both
customer retention and customer acquisition. Here are the top causes of late
shipment that brands and companies should work to eliminate without further
ado: -
Heavy rush - These "rush hour" situations may be
excruciating, but they frequently cannot be avoided. Traffic congestion is a
burden for manufacturers and shippers just like they are for individuals.
Customers who
subsequently sit and wonder why their purchase is delayed pay for these costs
of travel delays.
While there isn't
much that can be done about the traffic problem, companies can try adopting
route optimization software to steer clear of congested roads during rush hour.
In order to be safe,
it is also advisable to account for traffic jams while committing to a
recipient's "estimated date of delivery".
Weather - The weather is the
most common reason for shipment delivery delays. If it's too hot, too cold and
during seasonal changes, your shipment can't be delivered on time. This can be
a big problem if you're trying to ship something that needs to be delivered
quickly.
Holidays - Holidays are
wonderful for many reasons, including beautifully adorned homes, happy
individuals, and time off from work and school, but the thing that thrills
everyone without fail is the shopping extravaganza and the abundance of gifts!
Because of this, it is true that internet orders increase throughout the
Christmas season.
This is due to the fact that eCommerce
businesses, which are correctly capitalizing on the Christmas chance, build
excitement by introducing promotions and significant sales for online orders,
which consequently increases online purchases by a great deal.
In this case, shipping delays must be avoided.
To do this, firms must strategically stretch out promotional offers over a
number of days, collaborate with reliable delivery partners, and develop an
effective logistics system.
Technology - On the condition that it is updated to meet
modern requirements, technology can simplify many processes. Delays in shipping
will result from broken or outdated technologies. So you can choose courier
delivery software that will keep you updated with the technology.
Customer Error - It's not necessarily the
delivery partner's fault. Shipping delays can occasionally be attributed to a
consumer who submitted the incorrect delivery address, made an unintentional
spelling error when adding the delivery information, or provided insufficient
delivery information.
Conclusion - In conclusion, the ease of online
buying is only a portion of a great customer experience, and e-commerce
companies must ensure a seamless delivery if they want to stay competitive. Completely
eliminating the delay in shipment delivery is a huge task, but it can be
eliminated to a great extent by the use of Courier
Management Software.
Comments
Post a Comment